Refunds Policy
At Hair Health (A unit of Harshiv Ayurvedam), we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a straightforward refunds policy to make the return process as simple as possible. Please review the following guidelines:
Eligibility for Refunds:
- To be eligible for a refund, items must be returned within 7 days of purchase, in their original condition and packaging, with proof of purchase (receipt or order confirmation).
Refund Process:
- Initiate Return: To request a refund, please contact our customer service team at
- +91 9216334477 | +91 81461 94888
- harshivayurvedam@gmail.com
- to initiate the return process. We will provide you with a return authorization and instructions on how to return your item(s).
- Return Shipping: You are responsible for the cost of return shipping unless the item received is defective or damaged. We recommend using a trackable shipping service to ensure safe delivery of your return.
- Inspection: Once we receive your returned item(s), our team will inspect them to verify eligibility for a refund. If approved, we will initiate a refund to your original method of payment within [X] business days.
Refund Timeline:
- Please allow 7 business days for the refund to be processed and reflected in your account. Processing times may vary depending on your financial institution.
Non-Refundable Items:
- Certain items are not eligible for refunds, including:
- Products that have been opened, used, or damaged by the customer.
- Customized or personalized items.
- Gift cards or promotional items.
Contact Us:
If you have any questions or concerns regarding our refunds policy or the return process, please don’t hesitate to contact our customer service team. We are here to assist you and ensure your satisfaction with every purchase.
Thank you for shopping with Hair Health (A unit of Harshiv Ayurvedam). We appreciate your business and value your trust in us.