At Hair Health (A unit of Harshiv Ayurvedam), we understand that circumstances may arise where you need to cancel your order. We strive to accommodate cancellations whenever possible and have outlined the following policy to ensure a fair and transparent process:
Order Cancellation:
- You may cancel your order within 24 hours of placing it for a full refund. Please note that orders cannot be canceled once they have been processed and shipped.
Cancellation Process:
Initiate Cancellation: To request a cancellation, please contact our customer service team at
+91 9216334477 | +91 81461 94888
harshivayurvedam@gmail.com
as soon as possible. Be sure to provide your order number and reason for cancellation.
Confirmation: Our team will review your request and confirm the cancellation if it meets our policy criteria. You will receive a confirmation email once your order has been successfully canceled.
Refund Process:
- If your order is canceled within the eligible time frame, we will initiate a refund to your original method of payment within 7 business days. Please note that processing times may vary depending on your financial institution.
Exceptions:
- Orders that have already been processed and shipped cannot be canceled. In such cases, you may return the item(s) according to our Refunds Policy.
Contact Us:
If you have any questions or concerns regarding our cancellation policy or need assistance canceling your order, please don’t hesitate to contact our customer service team. We are here to assist you and ensure a seamless shopping experience.
Thank you for choosing Hair Health (A unit of Harshiv Ayurvedam). We appreciate your understanding and cooperation.